Customer Relations Representative - State Farm Agent Team Member
Olathe - KS
Customer Relations Representative - State Farm Agent Team Member
Full Time • Olathe - KS
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been a State Farm agent for 34 years and have spent a total of 46 years with the company, building a career rooted in long-term relationships, consistency, and service. As a lifetime Kansas resident, serving this community isn’t just my job — it’s personal.
Over the years, our agency has been honored with many State Farm awards and recognitions, reflecting our commitment to doing things the right way and taking great care of our customers. Giving back is an important part of who we are. We proudly support the Olathe Public Schools Foundation, TLC, Make a Splash, and a variety of local youth sports programs.
For our team, we offer a Simple IRA and flexibility to support work-life balance, and our office culture values stability, trust, and people who want to build a long-term career. If you’re looking for a supportive environment with deep roots, strong leadership, and a genuine connection to the community, this is a place where you can grow and feel at home.
ROLE DESCRIPTION:
I’ve been a State Farm agent for 34 years and have spent a total of 46 years with the company, building a career rooted in long-term relationships, consistency, and service. As a lifetime Kansas resident, serving this community isn’t just my job — it’s personal.
Over the years, our agency has been honored with many State Farm awards and recognitions, reflecting our commitment to doing things the right way and taking great care of our customers. Giving back is an important part of who we are. We proudly support the Olathe Public Schools Foundation, TLC, Make a Splash, and a variety of local youth sports programs.
For our team, we offer a Simple IRA and flexibility to support work-life balance, and our office culture values stability, trust, and people who want to build a long-term career. If you’re looking for a supportive environment with deep roots, strong leadership, and a genuine connection to the community, this is a place where you can grow and feel at home.
ROLE DESCRIPTION:
As a Customer Relations Rep with Debbie Swinney/State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $55,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Debbie Swinney - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Olathe.
- I have been a State Farm agent since 1991.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Senior Vice President's Club, and Crystal Excellence Award
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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